What Is A Review Page?
A Review Page in ReviewStream is a streamlined landing page designed to collect honest customer feedback and then guide the customer to leave a review on your preferred platform (like Google, Yelp, or Amazon).
Unlike Surveys, Review Pages are not tied to giveaways or incentivesβtheyβre focused on gathering feedback first, then routing customers to leave a public review.
π Review Flowβ
When a customer lands on your Review Page, they will:
- Select the product, service, or business they interacted with
- Provide a star rating (1β5 stars)
- Optionally write a review and upload media
- Get routed to the platform you want reviews on
The page is clean, simple, and optimized to reduce friction in the review processβideal for ongoing feedback collection.
π― Ideal Use Casesβ
Review Pages are perfect for:
- β Regular customer follow-up (e.g., after service completion)
- πͺ Physical signage (QR code displays at brick-and-mortar locations)
- βοΈ Email campaigns or post-purchase flows
- π± SMS follow-ups or in-app prompts
They offer a lightweight and fast experience focused on getting as many public reviews as possible, without asking for too much up front.
π Platform Routingβ
Each Item connected to your Review Page can route to one or more platforms (Google, Yelp, Facebook, etc.). You can:
- Customize where customers go based on their selection
- Use ReviewStreamβs internal logic to route high ratings to public platforms
- Capture low ratings privately to prevent negative public reviews
βοΈ This helps you build trust while protecting your reputation.
π‘ Key Differences from Surveysβ
Feature | Survey Page | Review Page |
---|---|---|
Incentive/Giveaway | β Optional | β None |
Structured Validation | β Strong (order #, uploads) | π« Minimal |
Ideal for | Sampling, product launches | Ongoing feedback, QR codes |
Routing Logic | β Based on item + rating | β Based on item + rating |
Form Complexity | π§© Multi-step | β‘ Single-step (faster) |
π§ Customization Optionsβ
Like Surveys, Review Pages support:
- Branding (logo, colors, images)
- Platform-specific rules
- Item-level configuration
- Optional media uploads
- Rating thresholds for routing
You can even set rules like βonly route customers with 4 stars or higher to public platforms.β
π Why Use Review Pages?β
Review Pages give you a simple way to:
- π― Direct traffic to your most important review platforms
- π§ Collect valuable feedback in one place
- π§Ή Filter out negative reviews and handle them privately
- π± Create low-friction QR code and email flows
- π± Grow your online reputation organically over time
Theyβre your always-on review engineβideal for steady growth.
π Need Help?β
If you need help getting your Review Page up and running:
- π Start with our Create a Review Page guide
- π§© Learn how to configure Items in the Items Overview
- π§ Connect platforms with our Platform Guide
- π¬ Chat with us via support if you get stuck
Ready to collect more reviews? π Set Up a Review Page